Terms of Service
Last updated: March 11, 2026
These Terms of Service ("Terms") govern your use of the Batchy website and software, operated by Josh Lord, d/b/a Batchy & Friends ("we", "us", "our"). These Terms should be read alongside our End User License Agreement and Refund Policy.
1. Acceptance of Terms
By accessing our website, purchasing, or using Batchy, you agree to be bound by these Terms. If you do not agree, do not use our website or software.
2. Description of Product
Batchy is a desktop audio batch processing application. It is currently available for macOS, with Windows support coming soon. The software includes both a graphical user interface (GUI) and a command-line interface (CLI/headless mode). Batchy supports loading third-party VST3 and Audio Unit plugins.
3. Purchases and Payment
All purchases are processed by LemonSqueezy, which acts as the Merchant of Record. LemonSqueezy handles applicable tax collection and remittance (including VAT, GST, and sales tax) at checkout. Pricing is as listed on our website and is subject to change. By completing a purchase, you agree to LemonSqueezy's terms of service.
4. License
Your use of Batchy is governed by our End User License Agreement (EULA). Each purchase grants one perpetual, per-seat license. The license covers both GUI and CLI/headless use on up to two (2) machines owned or controlled by you.
5. Refund Policy
We offer a 30-day money-back guarantee on all purchases. For full details, see our Refund Policy.
6. User Conduct
You agree not to:
- Use the software for any unlawful purpose
- Attempt to gain unauthorized access to our systems or services
- Reverse engineer, decompile, or disassemble the software, except to the extent permitted by applicable law
- Redistribute, sublicense, rent, or lend the software
The CLI/headless mode is subject to the same per-seat license terms as the GUI. Each machine in an automated pipeline (e.g., render farm) requires its own license.
7. Crash and Bug Reports
If you submit crash or bug reports through the in-app reporting feature, you grant us permission to use that data solely for the purpose of improving the software. We treat all data in crash and bug reports as confidential. We will not share crash report data with third parties or use it for any purpose other than improving the software. See our Privacy Policy for details on how this data is handled.
8. Intellectual Property
All rights in and to Batchy, including but not limited to software code, design, documentation, and trademarks ("Batchy", "Batchy & Friends"), are owned by us. All rights not expressly granted are reserved. Audio files you create using Batchy are entirely yours.
9. Third-Party Services
We use the following third-party services, each governed by their own terms and privacy policies:
- LemonSqueezy — payment processing and licensing
- Cloudflare — website hosting and analytics
- Resend — email communications
10. Third-Party Plugins
Batchy supports loading third-party VST3 and Audio Unit plugins. These plugins are developed and licensed by their respective vendors. We make no representations or warranties regarding the functionality, compatibility, stability, or output quality of any third-party plugin. Use of third-party plugins is at your own risk and governed by the respective plugin vendor's license terms.
11. Audio Processing Disclaimer
Batch processing involves automated operations on audio files. We do not guarantee artifact-free, lossless, or bit-perfect audio processing. You are responsible for verifying the quality and accuracy of all output files before use in production.
We strongly recommend maintaining backups of all source audio files before processing. The software is designed to write output to a separate location from source files, but we do not guarantee against accidental overwriting due to user configuration or system errors.
12. Disclaimer of Warranties
The software is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that the software will be uninterrupted or error-free.
Nothing in these Terms affects your statutory rights as a consumer under applicable law in your jurisdiction.
13. Limitation of Liability
To the maximum extent permitted by applicable law, our total liability arising from or related to these Terms or your use of the software shall not exceed the amount you paid for the software. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
This limitation does not apply where prohibited by applicable law, including EU/UK consumer protection law.
14. Dispute Resolution
Any disputes arising from these Terms shall be resolved in the state or federal courts located in King County, Washington, USA. Both parties consent to personal jurisdiction in these courts.
Before filing any formal claim, you agree to attempt to resolve the dispute informally by contacting us at support@batchyandfriends.com.
This clause does not override any mandatory jurisdictional rights you may have as a consumer under the laws of your country of residence.
15. Export Compliance
You agree to comply with all applicable export control laws and regulations. You may not export or re-export the software to any country, entity, or person prohibited by applicable law.
16. Modification of Terms
We may update these Terms from time to time. If we make material changes, we will notify you via email or a prominent notice on our website. Your continued use of the software after changes are posted constitutes acceptance of the updated Terms.
17. Governing Law
These Terms are governed by the laws of the State of Washington, USA, without regard to conflict of law principles.
18. Contact
If you have questions about these Terms, contact us at support@batchyandfriends.com.