Privacy Policy

Last updated: March 13, 2026

1. Introduction and Data Controller

This Privacy Policy describes how Josh Lord, d/b/a Batchy & Friends ("we", "us", "our"), located in Washington State, USA, collects, uses, and protects your personal information when you use our website and software.

For the purposes of the EU General Data Protection Regulation (GDPR) and the UK GDPR, we are the data controller. You can contact us at support@batchyandfriends.com.

2. Data We Collect

Purchase Data

When you purchase Batchy, your name, email address, and payment information are collected and processed by LemonSqueezy, our payment processor and Merchant of Record. We receive your name, email address, and license key. We do not receive or store your full payment details (credit card numbers, etc.).

Crash and Bug Reports

If you choose to submit a crash or bug report through the in-app reporting feature, we collect your app version, operating system version, crash logs, and any description you provide. These reports are sent voluntarily. They may contain incidental personal information such as file paths that could reveal project names, audio file names, plugin configurations, or other information about your working environment (e.g., system usernames in file paths). Reports are stored in a private GitHub repository accessible only to the development team.

Website Analytics

We use Cloudflare Analytics to understand how visitors use our website. Cloudflare Analytics is cookieless and does not collect personal identifiers. It collects aggregated data such as page views, referring sites, country, and device type.

Newsletter

If you choose to subscribe to our newsletter, we collect your email address. Newsletter signup is a separate opt-in and is not bundled with the purchase process.

License Validation Data

The Batchy application periodically validates your license by contacting our licensing provider (LemonSqueezy). During validation, the following data is transmitted: your license key and activation identifier. This occurs automatically approximately every 24 hours while the application is running. If the application cannot reach the license server for 7 consecutive days, it enters read-only mode until connectivity is restored.

Machine Identification

When you activate a license, your computer name, operating system, and a unique machine identifier are sent to LemonSqueezy to register your activation. The machine identifier and activation data are also stored locally on your computer in an encrypted file.

Auto-Update Checks

The application periodically checks for software updates using the Sparkle framework (macOS) or WinSparkle (Windows). These checks transmit your IP address, operating system version, and current application version to our update server.

Giphy Integration

The GIF node feature allows you to search for animated GIFs via the Giphy API. When you use this feature, your search queries and IP address are sent to Giphy (giphy.com). Giphy has its own privacy policy governing the use of this data. This feature is entirely optional and only activates when you explicitly search for GIFs.

Local Data Storage

The application stores licensing data locally on your computer, including: license key, associated email address, machine identifier, activation identifier, trial start date, and last validation timestamp. This data is stored in an encrypted file in your system's application support directory.

3. Lawful Basis for Processing (GDPR)

For users in the EU and UK, we process your data under the following legal bases:

4. How We Use Your Data

We use the information we collect to:

5. Confidentiality of Crash Reports

We treat all data in crash and bug reports as confidential. Crash reports may incidentally contain file paths, project names, audio file names, or plugin configurations from your working environment. We will not share crash report data with third parties or use it for any purpose other than improving the software.

6. Third-Party Processors

We share your data with the following third-party service providers, each of which has their own privacy policy:

We do not sell, share, or rent your personal information to third parties for their marketing purposes.

7. Data Retention

8. Your Rights (GDPR — EU/UK Users)

If you are located in the EU or UK, you have the following rights under the GDPR:

To exercise these rights, email support@batchyandfriends.com. We will respond within one calendar month. This period may be extended by two additional months for complex requests, in accordance with Art. 12(3) GDPR.

9. Your Rights (US Users)

We do not sell, share, or rent your personal information to third parties for their marketing purposes.

If you are a California resident (CCPA/CPRA), you may request to know what personal data we hold about you and request its deletion. Contact support@batchyandfriends.com to exercise these rights.

10. Your Rights (All Users)

11. Cookies

Cloudflare Analytics is cookieless and does not set any cookies on your device. We do not use first-party cookies. The LemonSqueezy checkout process may use its own cookies, which are governed by LemonSqueezy's privacy policy.

12. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected data from a child under 13, please contact us and we will promptly delete it.

13. International Data Transfers

Your data may be processed in the United States. By using our website and software, you consent to this transfer. For EU/UK users, we rely on Standard Contractual Clauses where applicable to ensure adequate data protection.

14. Data Processing Agreements

If your organization requires a Data Processing Agreement for GDPR compliance, please contact us at support@batchyandfriends.com.

15. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or a prominent notice on our website.

16. Contact

If you have questions about this Privacy Policy, contact us at support@batchyandfriends.com.